Become a “Mystery Shopper”!

If you decide to join us in our goal of improving quality of customer service as a secret agent, then I suggest You to join a Mystery Shopping Group.


Service Improvement

Learn about customer experience in different companies and improve their services with us for a decent reward

Training

We provide free training for “Mystery Shoppers”

Start Your career, become “Mystery Shopper” today!

Develop your skills in the team of professionals, marketing research and advertising.

We offer you to become our secret agent. You will have a nickname, a mission, and “special equipment” 🙂 Now you – an investigator and quality guard – “mystery shopper”.

You will be able to transform your ordinary visit to the store/pharmacy/service center/restaurant/car-service station/bank in an additional source of income and interesting experience.

Compulsory requirements — be at least 18 years old, possess intelligence, acting abilities, good memory and desire to improve service with us..

“Mystery Shopping Group” selects and educates its shoppers. We recruit personnel in all cities of Ukraine, working with major retail and restaurant chains, financial institutions, auto businesses, representatives of the real estate industry and medicine.

How to become a mystery shopper

 Sign up and create your personal account

 Read instructions on performing visits and complete a short test

 Carry out the inspection to the store most suitable for you

 

Jobs

“Mystery Shopper”

Carry out the visit to the store and evaluate service quality                                                                       

“Secret Caller”

Check service quality of call-center operators in an online store, hotline, etc.

“Mystery Candidate”

Become an agent undercover, whose mission is inspection of inner processes of the company.


FAQ


This can be in the following cases:
- Internet does not work.
- When working in Internet Explorer. To work in the Program, we recommend working through MozillaFirefix, GoogleChrome, Opera.
- Incorrect login and password. Pay attention to the layout. And also, if you copy it, you can accidentally copy it with spaces.

In my account there is a Profile button. Through it, you can make all the changes and save them.

This may be due to connection problems. Sometimes click "Save" when filling out your profile.
Another reason is the use of a browser that is not supported. We recommend MozillaFirefix, GoogleChrome, Opera.

Hence they are not available for you in your city.

Especially for this there is a button "Refuse" opposite the vacancy that you have chosen. Or you can contact the coordinator of your region by phone and inform him.

This may be due to connection problems. Sometimes click "Save" when filling out your profile.
Another reason is the use of a browser that is not supported. We recommend MozillaFirefix, GoogleChrome, Opera.

The problem can be in a large file, then try to load in parts.
Or slow Internet connection.

Свяжитесь с Вашим координатором региона или напишите запрос на office@mysterysgroup.com

Оплата перечисляется на Вашу карту, желательно Приват Банка после того, как Ваша работа была принята и одобрена клиентом.